Bestsmokeshop.co Rewards Program is a free system that allows you to earn Reward Points on purchases and special promotions. These points can be redeemed for discounts on future orders. From time to time, bestsmokeshop.co may, at its sole discretion, suspend loyalty rewards in lieu of other seasonal discounts, incentives or promotions.The more you shop, the more you save

All orders are packaged discreetly and securely to ensure they arrive in pristine condition. We aim to fulfill orders within 1-3 business days, but delays may occur due to holidays, weather conditions, stock availability, or verification processes. Shipping time is dependent on the shipping method you choose. Shipping delays may occur from the shipping carrier due to holidays, weather conditions, and unforeseen circumstances out of bestsmokeshop.co's control

Yes, but wholesale pricing is only available through our MJ Guru For Business section. To access wholesale prices and place bulk orders, you must first create an account at the mjpackagingguru.com website For Business portal.

During registration, you will be required to provide specific business-related information, including:

• Your business name
• Your tax ID or resale certificate
• Your business address
• Additional verification details as needed

Once your account is reviewed and approved, you will gain access to exclusive wholesale pricing and bulk order options

No, you can check out as a guest, but creating an account allows you to track orders, save preferences, and receive special offers.

Once your order ships, you’ll receive a tracking number by email. You can also view tracking info in your account dashboard.

Send us an email at support@bestsmokeshop.co! Please allow 2-3 business days for response. Include your order number, name, contact info, and description of the issue you are facing. We will do what we can to assist! 

Please contact us if your tracking shows no updates after 5 business days. We’ll assist with filing a claim or reshipping your order if eligible.

Yes, if your item arrives damaged or defective, please contact us within 48 hours upon delivery for an exchange or replacement.